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8.5.3 installation launcher failure - java VM error
We're getting the same issue. We're upgrading from 8.5.2/8.5.2FP3 to 8.5.3. I've tried deleting the Workspace folder (no luck), the program directory (also no luck), and the xp..something directory in the user's temp directory (sorry, can't remember the full name and can't check as I've deleted it - also no luck). The only thing that seems to work is a full uninstall and reinstall, which is not at all popular with users.
Feedback response number WEBB8V9VQC created by ~Julia Opkroburettu on 06/14/2012